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What to Make of the InsurTech Landscape as a Claims Leader


Jan 18, 2022 02:47 PM

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Lori Pon
Insurance Claims Innovation Leader @The Auto Club Group
Lori is a 20+ year insurance veteran with deep experience creating a holistic vision and roadmap to deliver seamless service. She led the build, implementation and organizational change management for core platforms and integrations across ecosystems. In her current role as Insurance Claims Innovation Leader, Lori oversees governance of the Claims tech roadmap, managing large-scale enterprise software solutions to deliver best-in-class products. Her role includes determining the feasibility and viability of innovation concepts to include business case development, program management oversight, organizational change management and post-implementation evaluation. She is also responsible for the strategic project portfolio, ensuring alignment to enterprise and departmental objectives. Lori received her BA in Business Administration from Wesleyan College and MBA from Mercer University. She earned her Project Management Professional designation and is Lean Six Sigma Green Belt certified.